SHIPPING INSTRUCTIONS
These guidelines will provide you with timely receipt of your conference materials. Contact your Conference Service Manager for additional instruction or clarification of any portion of these instructions.

LABELING
Please address ALL conference materials to:

Amelia Island Plantation
C/O 1501 Lewis Street Warehouse
Amelia Island, FL 32034

And include on the label:

Name of Conference
Name of Meeting Planner/Name of Conference Service Manager
Box #_____ of _____
USE DATE: (first date you will use materials)

SHIPPING
• Use any shipping agent/common carrier of your choice
• Conference materials should arrive at our Warehouse
   NO EARLIER THAN 1 WEEK PRIOR TO YOUR CONFERENCE AND NO
   LATER THAN 2 DAYS PRIOR TO THE DESIGNATED USE DATE.
• All shipments must be prepaid.

HOURS OF OPERATION
• 8:00am – 5:00pm, Monday through Friday
• Saturday deliveries may necessitate special delivery arrangements. Please contact your Conference Service Manager.

DELIVERY
• Mail/conference materials are received at our Business Center, located within the Amelia Conference Center, Monday through Friday at 11:00am and 2:00pm. Saturday deliveries must be arranged in advance through your Conference Services Manager.

• Drayage
Drayage charges will be assessed for all packages/boxes handled by Amelia Island Plantation:
     $5/package up to 5 pounds
     $15/package 6-20 pounds
     $25/package 21-50 pounds
     $50/package 51-100 pounds
     $75/package 101-200 pounds
     $.50 cents per lb for any packages over 200 lbs
The aforementioned fees include all handling and storage of boxes one week prior to group arrival; delivery to requested meeting room(s); back for pick-up by selected carrier, and storage up to two days after group departs.

• Conference materials received in our warehouse during the course of a conference will be delivered to the Business Center, located within the Conference Center.

OUTBOUND SHIPMENTS
For prompt return of all conference materials please follow these 3 easy steps…

1. Obtain a REQUEST FOR SHIPMENT form from the Business Center, centrally located in the Amelia Conference Center. Complete all requested information. (One form is required per ‘ship to’ location)

2. Pack, seal and label all materials and attach the REQUEST FOR SHIPMENT form(s). Tape and labels are available free of charge from the Business Canter. Packing cartons, with the exception of Overnight FedEx envelopes/small boxes, are not available on site.

3. Notify the Business Center when all materials are ready for shipment.

4. Outbound materials received for shipment after 1:30pm, Monday through Friday, will go out at 2:00pm the following day. Shipments received at any time on Saturday will go out the following Monday.

PAYMENT
• All shipments will be sent COLLECT or THIRD PARTY BILLING.
• UPS, FedEx and Airborne may be charged to the Master Account if the REQUEST FOR SHIPMENT is signed as approved by an Authorized Signatory for your group.

UNCLAIMED MATERIALS
Conference Materials, posters, banners, etc., left in meeting rooms or our storage facility after departure, without direction as to disposal, will be held for a period of 1 week before being destroyed.

Any requests for return shipment of materials once a guest has left property will necessitate a request, in writing, containing the following information:

• Ship to address
• Method of payment
• Shipping agent (FedEx/UPS/Airborne, etc.)
• Method of shipping (overnight/2nd day/economy)
• Declared value

DISCLAIMER
Amelia Island Plantation is not responsible for any delay in receipt or delivery of conference nor any special handling fees assessed by a carrier, due to inadequate or improper labeling of conference materials.

Packages bearing insufficient information to identify the conference or USE DATE once received will be held in our warehouse for a period not to exceed 45 days and will be returned to originating shipper ‘freight collect’.

WORKS OF ART, CRYSTAL, PRECIOUS GEMS AND/OR LIQUOR WILL NOT BE ACCEPTED

CONFERENCE FACILITY SECURITY
Amelia Island Plantation will not assume responsibility or liability for damage or loss of any merchandise or articles brought into any function room and left unattended.

It is strongly recommended that all valuables and personal belongings be removed from unoccupied conference facilities.

Twenty-four hour security services may be procured at a reasonable rate by advance notice to your Conference Services Manager. A minimum of 72 hours advance notice is required. Late requests for this service are subject to availability and cannot be guaranteed.

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