SHIPPING INSTRUCTIONS
These guidelines will provide you with timely receipt of
your conference materials. Contact your Conference
Service Manager for additional instruction or
clarification of any portion of these instructions.
LABELING
Please address ALL conference materials to:
Amelia Island Plantation C/O 1501 Lewis Street Warehouse Amelia Island, FL 32034
And include on the label:
Name of Conference Name of Meeting Planner/Name of Conference Service
Manager Box #_____ of _____ USE DATE: (first date you will use materials)
SHIPPING
• Use any shipping agent/common carrier of your choice
• Conference materials should arrive at our Warehouse
NO
EARLIER THAN 1 WEEK PRIOR TO YOUR CONFERENCE AND NO
LATER THAN 2 DAYS PRIOR TO THE DESIGNATED USE DATE.
• All shipments must be prepaid.
HOURS OF OPERATION
• 8:00am – 5:00pm, Monday through Friday
• Saturday deliveries may necessitate special delivery
arrangements. Please contact your Conference Service
Manager.
DELIVERY
• Mail/conference materials are received at our Business Center, located within the
Amelia Conference Center, Monday through Friday
at 11:00am and 2:00pm. Saturday deliveries must be
arranged in advance through your Conference Services
Manager.
• Drayage
Drayage charges will be assessed for all packages/boxes
handled by Amelia Island Plantation:
$5/package up to 5 pounds
$15/package 6-20 pounds
$25/package 21-50 pounds
$50/package 51-100 pounds
$75/package 101-200 pounds
$.50 cents per lb for any packages over 200 lbs
The
aforementioned fees include all handling and storage of
boxes one week prior to group arrival; delivery to
requested meeting room(s); back for pick-up by selected
carrier, and storage up to two days after group departs.
• Conference materials received in our warehouse during
the course of a conference will be delivered to the
Business Center, located within the Conference Center.
OUTBOUND SHIPMENTS For prompt return of all conference materials please
follow these 3 easy steps…
1. Obtain a REQUEST FOR SHIPMENT form from the
Business Center, centrally located in the Amelia Conference Center. Complete all requested information.
(One form is required per ‘ship to’ location)
2. Pack, seal and label all materials and attach the
REQUEST FOR SHIPMENT form(s). Tape and labels are
available free of charge from the Business Canter.
Packing cartons, with the exception of Overnight FedEx
envelopes/small boxes, are not available on site.
3. Notify the Business Center when all materials
are ready for shipment.
4. Outbound materials received for shipment after 1:30pm,
Monday through Friday, will go out at 2:00pm the
following day. Shipments received at any time on
Saturday will go out the following Monday.
PAYMENT • All shipments will be sent COLLECT or THIRD PARTY
BILLING. • UPS, FedEx and Airborne may be charged to the Master
Account if the REQUEST FOR SHIPMENT is signed as
approved by an Authorized Signatory for your group.
UNCLAIMED MATERIALS Conference Materials, posters, banners, etc., left in
meeting rooms or our storage facility after departure,
without direction as to disposal, will be held for a
period of 1 week before being destroyed.
Any requests for return shipment of materials once a
guest has left property will necessitate a request, in
writing, containing the following information:
• Ship to address • Method of payment • Shipping agent (FedEx/UPS/Airborne, etc.) • Method of shipping (overnight/2nd day/economy) • Declared value
DISCLAIMER Amelia Island Plantation is not responsible for any
delay in receipt or delivery of conference nor any
special handling fees assessed by a carrier, due to
inadequate or improper labeling of conference materials.
Packages bearing insufficient information to identify
the conference or USE DATE once received will be held in
our warehouse for a period not to exceed 45 days and
will be returned to originating shipper ‘freight
collect’.
WORKS OF ART, CRYSTAL, PRECIOUS GEMS AND/OR LIQUOR WILL
NOT BE ACCEPTED
CONFERENCE FACILITY SECURITY Amelia Island Plantation will not assume responsibility
or liability for damage or loss of any merchandise or
articles brought into any function room and left
unattended.
It is strongly
recommended that all valuables and personal
belongings be removed from unoccupied conference
facilities.
Twenty-four hour security services may be procured at a
reasonable rate by advance notice to your Conference
Services Manager. A minimum of 72 hours advance notice
is required. Late requests for this service are subject
to availability and cannot be guaranteed.
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