Internship Information
Rentals
Reporting Relationship
Interns report directly to the Amelia’s Wheels Manager and Aquatics/Wheels Assistant Manager.
The intern reports indirectly to the Director of Recreation.
Hours
Interns will be scheduled 40-55 hours per week with one or two days off. Some exceptions will apply.
Overview
The intern will develop and master skills needed for rental operations. This includes Amelia’s Wheels Rentals preventative maintenance, facility operations and assisting the Rentals and Recreation managers with other tasks as needed. The Aquatics/Rentals staff is responsible for providing a safe, secure, and clean facility, excellent customer service, accident prevention, as well as lifesaving and first aid skills. The intern will gain experience with sales, bike and hopper rentals, Segway tours, supervision, administration, maintenance, and equipment maintenance, programming, safety, and customer service.
Required Skills/Certificates Including Physical Requirements
Must have:
• A valid driver¹s license and maintain acceptable driver status (See "³Driving Eligibility")
• 180 degrees peripheral vision and be able to distinguish shapes
• Required to be able to pass the current American Red Cross Lifeguard Certification test
Must be:
• Able to extend arms and hands, seize, grasp, turn and hold objects with hands
• Able to walk, run, swim and ride a bike
• Able to use telephone, climb up and down stairs and move in tight corners
• Fluent in conversational English (speaking, reading, writing and understanding)
Preferred Skills/Certifications
• Hepatitis B Vaccination
• Lesson Instruction Experience
• Beach Rental Experience
• Red Cross: CPR and First Aid
Equipment
• Van • Filtration systems • Computers • Binoculars • Point of Sale Computer System • Copy machines • Radios
• Chemicals • Telephones • Safety equipment • Pressure washer • Air Compressor • Inscriber • Basic repair tools
• Golf cart • Bikes • Umbrellas • Beach Chairs • Segways
Activities:
1. Perform preventive maintenance on the bikes, hoppers, and other operations equipment. Includes safety inspections and equipment provisions.
3. Lead, plan, and organize Recreation Operations programs; Learn to Ride and more.
4. Lead outdoor-based programs including Segway tours and clinics.
5. Assist with safety classes taught by the Manager (CPR, First Aid, etc.).
6. Schedule staff, act as Manager on Duty, supervising staff, including fellow interns, and lead various departmental meetings during MOD rotation.
7. Conduct safety inspections and contact internal and external vendors.
8. Work with recreation interns on special projects and activities.
9. Complete a project and update the department training and program manuals.
10. Learn administrative duties such as budgeting, purchasing, memos, and payroll.
11. Greet and converse with guests, answer telephones and handle guest complaints effectively.
12. Assist the Recreation Department with kids, teens and group events.
13. Follow rental procedures and maintain rental logs.
14. Investigate accidents or stolen/damaged equipment.
15. Conduct beach, bike and Island Hopper rental operations.
16. Assist with planning and achieving company and departmental goals.
17. Attend staff "Home Team" meetings.
18. Attend Customer Service class.
19. Perform other duties as assigned.
The intern should expect to be scheduled in all weather conditions including direct sunlight for long periods of time and being exposed to pool chemicals. The percentage of time spent on individual activities vary depending on semester of internship.